scared of being a cashier

However, I will not take any responsibility for incorrect information and will not be liable for any negative consequences that might occur due to the reliance on this information. While these adjustments are all well and good, Chapman said facing even the worst grocery stores head-on is the only long-term cure for this kind of anxiety. WebHow does a person with social anxiety work as a cashier? A cashier must be competent with a POS system to ensure accurate and efficient sales transactions. If you live in a region where living costs are quite high, chances are that you will not make enough money as a cashier to pay for rent or to cover other basic expenses. Make the problem theirs, and just watch & learn. Usually, the register 3. If you think about it it's actually one of the lowest-risk interactions you can have. It's up to you if you want to continue a convo from there. WebCombine that with being a socially anxious person, AND working as a cashier (a very people centered role), one could be significantly overwhelmed! While your first days as a cashier may be exciting since everything is new, this initial excitement will go away quite soon and may be replaced with boredom sooner or later. If there are problem people don't even deal with them, just tell them you'll get the manager and let them deal with it. Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. My social anxiety used to paralyze me when I was shopping but now I try to recall that these people are human and that a smile or a nice greeting from customers can make their day, the same way a lovely interaction could brighten mine. Prepare for it mentally first. You can bring a friend as often as you like until you're comfortable enough to go by yourself :). When they come across such a fraudulent situation, they then must follow the appropriate protocols to deal with it. You don't pay Highthoe prices, you piece of shit. ( *Note: We all know social anxiety can be hard to manage. You are the one shopping, if you dont like the prices then dont shop here, says Lee. While this can make their time in college more enjoyable since they dont have to worry about money that much during this time of their lives, they will have to pay the piper later on since they have to pay back those student loans sooner or later. I hated when people expected me to be able to figure out their exact change in my head, says Monica Bender, who worked as a cashier in college. You may also have problems paying your medical bills since you will often not be able to afford proper health insurance and may not be able to get important medical treatment in case of emergency due to that. Also make sure to check out the following articles: Advantages and disadvantages of working as a translator, Advantages and disadvantages of working as an animal trainer, Advantages and disadvantages of working as a babysitter, https://www.bls.gov/oes/2018/may/oes412011.htm. Take your time and one customer at a time. Supermarket industry expert Phil Lempert also attributes in-store stress to the overwhelming number of options. Not only does a good checkout experience create a positive experience for customers, that experience can translate into the customer recommending your store to others, leading to customer acquisition. In such a case, you could just work part-time for 20 hours while you will still have enough time to pick your kids up from school if you manage your time wisely. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. This machine Im standing in front of. Heres why. Yet, apart from that, you will not learn many things that are valuable in the job market. This is my first job and I don't know what to do or say. By observing a colleague execute transactions with customers, the cashier can pick up nuances and tips not easily replicable in mock training scenarios. I take a minute or two to recollect my thoughts and just breathe to calm myself down. I cant. A family member thinks I am lying about where I am going but I'm not, what should I do? Working the express register. Now they have pictures of the food on the screens so it should not be that hard. Smiling. People who just in general find something to complain about. Just ask how are you? There's the sale people who will complain about how something should be on sale but they're fucking idiots and didn't read the requirements right. Even your own family may not understand why you want to become a cashier and may do everything to lead you to a different career path. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. Most often, you will have to spend almost all of your money on rent and other basic expenses and there will just not be enough money left to afford many nice things. A customer actually asked if I would not charge tax if they paid cash, says Jessica Lee, recalling one of her most questionable experiences while working in retail. Vary the day of the week, whether youre going with or without someone, leaving your phone in the car these are all variables that manage the associated distress, he said. My name is Andreas and my mission is to educate people about the different career paths that are possible in our current state of the world. I know for me the first couple of weeks were horrible because I was so nervous, but eventually you get the hang of it. As part of a cashiers training, give them a list of scenarios to practice to help the cashier feel confident in their ability to handle a diverse range of situations. All rights reserved. The Struggles Of Being A Cashier 1. Cashiers have a job to do. Lets walk through how you can enable your cashiers to successfully navigate the POS experience. In fact, I show you all pros and cons of being a cashier in the following chapters. You are also agreeing to our Terms of Service and Privacy Policy. You will sit at the register and make sure that people will pay the correct amount for the goods they bought. Cashiers dont set the sales tax, so do not ask them if theres a workaround. Cashiers stop fraud. Especially if you work in big stores, chances are that you will serve hundreds of different people each day and this can be quite interesting since you can talk to people with many different opinions about important topics that might bother you right now. TL;DR: Your a vending machine on legs, embrace it. About the experience part: start out at a chain. Ah, we all love to smile! Goal: I want to practice interacting with a cashier briefly. Types of situations a cashier with social anxiety would encounter 1. Thanks for this, it really helps. Mostly for me everything just falls into a rhythm and the day flys by. They may try to make an expensive purchase with a stolen credit card. They will require some monitoring and coaching in the beginning to reinforce what they learned in training, but over time, they will be in a position to efficiently and accurately process transactions while bolstering positive customer relationships. Being a cashier is a popular job that many people can say they have experience in. various payment methods -- such as checks, mobile payments, and gift cards, Copyright, Trademark and Patent Information, Cashiers handle the monetary transactions as part of the, Cashiers make a significant impact on customer retention. Worded differently, what are you afraid of? On the other end would be the extreme cases, like agoraphobia.. Remember that they're just people like you, and that it's literally their job to be nice to you. According to Kevin Chapman, a clinical psychologist who specializes in anxiety-related disorders, grocery store anxiety is common. Walk the cashier through the POS system. Again, do not be afraid to Also it would be great to be introduced to a cashier out of uniform. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. Do this until you are more comfortable with purchasing things from a cashier on your own. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. In fact, you can work for many different companies. It sounds like you are experiencing some social anxiety. This helps the new employee to feel like part of the team. It's also important to note that humans are natural energy matchers, and most are empathetic and might understand being anxious about a fear of cashiers too!! rudest things you can do in a grocery store, 21 things that go on behind the aisles in a grocery store that you probably dont know about, time where its better to break out your credit card than pay cash, 50 money-saving secrets from your favorite stores, 13 rudest things people do at the grocery store, these are the stores with the best policies, Do Not Sell or Share My Personal Information. It could make their day.. This is particularly tough for those in higher-weight bodies, due to internal and external stigmas and pressures. If you think it is a fair trade, that you are happy to pay X amount of money for the goods being purchased, then you can hand over the money happily and gratefully. Having a well-trained cashier makes a big difference to a business even if you possess the best POS system. In fact, you will often have to work on weekends as a cashier and this can be really annoying since you will often not be able to make nice weekend trips with your family or to meet up with your friends during those times. About the experience part: start out at a chain. Originally Answered: How does a person with social anxiety work as a cashier? Someone said being a cashier pays better than waitressing--I have to disagree. I was one for a year and it was like I was an NPC from the Pokemon Center. You will also not need any fancy education for becoming a cashier. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. This triggers what he describes as safety signals, which make anxious shoppers feel better in the moment, but can backfire in the long run. All of these conditions have to be part of a cashiers training. In our current state of the world, many young people take on student loans to finance their studies. Cashiers are required to retain a ton of knowledge about the store. Copyright 2023 7 Cups of Tea Co. All rights reserved. What were seeing now, for example, is retailers curating offerings. In addition, cover common troubleshooting scenarios as part of the cashier training. Motivation works temporarily and I'm not suicidal but feel it's pointless to live like this. Dont let the register overwhelm you. Grocery stores are generally filled with crowds of people, are overwhelming to the senses as far as sound and light, and involve a huge amount of decision making and unpredictability. WebBeing a cashier is scary, its scary for me. The job centers on receiving payment, making change, processing credit card payments and printing receipts. also attributes in-store stress to the overwhelming number of options. So Im going to let it do its job. Find out 29 other things your grocer wont say to your face but would like you to know. , another form of grocery store anxiety stems from judgmental glances cast by fellow shoppers. Just do it. You have something you want from them. Ask them for feedback to see how the onboarding process can be improved. THIS IS FUCKING AMAZING! Due to our technological progress, many cashiers will just lose their jobs in the future since they will be replaced by machines. And oh man, people would go ballistic over that one, especially if it was 11:45. This is just one of the 21 things that go on behind the aisles in a grocery store that you probably dont know about. Take your time and one customer at a time. You'll see that it's not as scary as it may seem. Coins are indeed currency, but maybe count them out before its your turn to payand leave your penny collection at home. However, once those busy times are over, the stress level greatly decreases and cashiers will therefore have a rather relaxed job for most of their day. We have not reviewed all available products or offers. Just think, if you fumble with your money or stutter when talking to them, they encounter people from all walks of life all of the time so won't focus on you alone. Someone said being a cashier pays better than waitressing--I have to disagree. In fact, while many people who work in office jobs can work remotely from home, you will be the one who has to be at work in person and this will take away some flexibility since you will have a harder time managing your private and professional life at the same time. Sooner or later a business must deal with fraud. There was a bank right next door! This is also an example of a time where its better to break out your credit card than pay cash. Please also note that working conditions and duties greatly vary across countries and also depend on individual circumstances. If you are afraid, have someone check out with you, like a friend or parent, until you feel comfortable to do it yourself. Grocery store anxiety is on a continuum, he said. Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. Most cashiers also dont feel stressed at all. Like other forms of anxiety, it stems from the inability to control the experience. Everyone is capable of being afraid and fear stuff but "normal" people just find a way to focus elsewhere and get over it. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. It's really simple. It is our job to give you the best experience and often we are just as scared as you having to speak to so many people we dont know everyday. You'll grow a thicker skin towards the lamer people, and usually there's at least one coworker you can count on to talk to about problem customers, even if just for sympathy. As a cashier all we want to do is help you! Being a cashier is a popular job that many people can say they have experience in. Usually, the register 3. Like other forms of anxiety, it stems from the inability to control the experience. This includes retailers, grocery stores and many others. You may never see that person ever again so it doesn't particularly matter how the encounter goes. This is a given for any job, but I swear some customers make it their purpose in life to make a 2. Hmm, to overcome a fear, you must first realize the root of the fear and the extent of such a fear. We recommend our users to update the browser. Take it easy and bein Continue Reading Quora User Hence, if job security is really important to you, you should definitely go for a different career path. Maybe youre just venting about the cost of living these days, but please dont complain about the stores prices to the cashiers. Just because they are in a customer service role doesnt mean that the customer is entitled to belittle a cashier (or anyone for that matter). I'm going in for training now, wish me luck! Even without an outbreak, psychologists can attest: Grocery store anxiety is absolutely real and many are struggling with it now more than ever. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. Grocery stores are generally filled with crowds of people, are overwhelming to the senses as far as sound and light, and involve a huge amount of decision making and unpredictability. And my anxiety always gets in the way. Good luck :). Thats why theyre a hotbed of anxiety triggers, Chapman said. Grocery stores are filled with uncertainty think parking spots, crowds, food decisions, malfunctioning self-checkout scanners and unbearable cashier lines. For example, what if the barcode scanner stops working? Guess what? If you are able to answer these questions, you can work on overcoming this fear. How Much Does Home Ownership Really Cost? Oversized items. Adopting some key strategies will support your cashiers to execute smooth point-of-sale (POS) transactions. Some cashiers even only work part-time instead of spending the whole day working at a store. WebHow does a person with social anxiety work as a cashier? We are just as nervous as you if not more and some might not seem like it because its our daily job and we've gotten used to it! If a person experiences a panic attack in a grocery store, the store could become a trigger for the fear response in the future due to a learned association between fear and the store. Ask alot if questions if you feel the need to. Another benefit of working as a cashier is that you can avoid heavy physical work. The hardest thing for me is probably working the register, but I feel like that will just come with time. As part of the feedback process, deliver positive and supportive input to encourage them to do their best. We already see self-checkout opportunities in supermarkets and other stores and this trend will likely continue in the future. I dont know about you, but most of my exchanges with cashiers are not that meaningful.. How frequent are anxiety attacks usually. Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. 7cups has resources available that may help. When you feel ready, set yourself a target of a date to interact with a cashier, or a set of increases in the number you interact with. Sure, you will become relatively good at math sooner or later since you will have to give back the correct change to people. If you make a mistake cashing someone out, its ok because co workers also make mistakes even if they worked there for years. Ill be bold and say it is fixable, he said. People who think youre responsible for what the store stocks and get irate with you as if you set the price and their money goes into your pocket--that one annoys me the most, "you charged me 10 dollars and the sign said 5!" Tomas E. Gaston I was a cashier for a bit as well as a TV salesman. Rude Customers. WebBeing a cashier is scary, its scary for me. Groceries are an essential part of life, but food shopping is no walk in the park for those with anxiety. Good luck! We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. Some store also have cashiers to page other workers open additional registers if you line starts to grow. I just can't stop stressing over the whole "what could go wrong" aspect. Cashier Lisbel Rodriguez Luna, 25, said shes afraid to return to work after she was attacked by a deranged family who remain on the loose a day later. In New York, it used to be illegal to buy alcohol before noon on Sunday, recalls Sarah Shaw, who worked at a grocery store during high school. ( *Note: We all know social anxiety can be hard to manage. I know.. :D As part of the onboarding process, these tools can include training materials and a checklist of the POS competencies expected of cashiers by the end of their training period. Thus, no job is the same and job descriptions may not completely fit your individual experiences. I get a lot of repeat customers, so me & my team just make fun of the terrible customers to add levity to the situation. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Due to your rather low social standing and your low income as a cashier, you may also have a hard time in the dating market. I did the same when I started working in consulting after finishing my Masters degree in Economics. what can you get out of approaching a cashier? By working as a cashier, you can avoid all of those issues. For instance, if an item was entered incorrectly, the cashier should know how to void that item. They are also responsible for returning customers the correct change. you can talk as little as you please and when the cashier has finished scanning your stuff you can pack your purchases and leave. Introversion and shyness (personality characteristics) are not social anxiety (mental distress). Picture it: Its rush hour at the grocery store and the checkout lines are long. If your boss doesnt like you anymore one day, he can just fire you and replace you with someone he likes more or someone who just demands a lower wage than you. Thus, you may also be able to save some money and to cut your expenses for certain goods and this will give you the opportunity to spend additional money to spend on other things. Smiling. It might help to have your money in your hand before you go to the counter as it may calm your nerves. I look forward to working with you to heal your emotional wounds and find more freedom and joy. You can program the memory structure in your brain to see grocery stores as shrug emoji instead of Jaws music. In my opinion, people often make the mistake to choose their profession solely based on how much money they can earn from it instead of doing what makes them really happy. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that. Working the 12 items or less register is a huge pain in the ass. You just have to be there for a few seconds and then your done, the cashier is trapped there for the day. What are the procedures for moving cash from the register to the in-store safe? trust me it helps. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also, you only have to interact with them for a short period of time and then you'll probably never see them again. Dont let the register overwhelm you. Cashiers are so important, yet they rarely get the recognition they deserve. You may even lose your home in the long run and may end up homeless in the streets since you will just not be able to afford to pay for rent. Hence, make sure that you are willing to deal with snarky comments in this regard and that you have a stable mindset to ignore those people who will try to bring you down. During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. Good luck! If someone is sensitive to their heart racing [before grocery shopping], I might get that person to run in place for a whole minute before going to Kroger, because theyre confronting the symptoms and the situation, he said. I conducted various interviews with employees to give you a good impression of what working in different fields will look like and that you can make the best possible decision regarding your future career choice. if you flash them a smile or say goodbye when you leave, they might do the same for you and both of you have a nicer day. Grocery store anxiety is on a continuum, he said. Grocery store anxiety is on a continuum, he said. Types of situations a cashier with social anxiety would encounter 1. I've read over the guide they gave me, but I don't know if I'm even fit for the job. they just want a vending machine on legs, and that I can do! It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. All of these factors combine to make them easy triggers for anxiety. They are just normal people trying to earn a living. It could be that the grocery store is not that crowded, or it is, but its not that big of a deal, he said. Of course, not all cashiers will suffer that much. Like this total stranger that bought me a coke because he knew I had the flu and could hardly stand, but was still ringing people up. Here are suggestions to coach your team on customer service skills. One advantage of being a cashier is that you can work with many different clients. WebBut don't be afraid to call a CSM (manager) at the first sign of trouble. There's nothing great about it. and I'm really nervous. Most people will just say fine and yes and that'll be it. The essence of anxiety is thoughts of uncontrollability and unpredictability of a future event, Chapman told HuffPost. Moreover, since you will not earn enough, you will also not be able to save enough money for retirement, which can lead to serious old-age poverty once you get to retirement age and are no longer able to work anymore. You would use what is known as exposure therapy, which is overcoming an often irrational fear through gradual interaction with the object causing the fear. You will also not have the luxury to work from home as a cashier. Another advantage of a career as a cashier is that you can avoid working outdoors. Sure, during Christmas season when many people go shopping, you will have to work a little bit more. You think about working as a cashier but are not entirely sure whether this is the right job for you or not? Sure, this also depends on the company you work for and also on your boss. Try to remember that cashiers are regular people, like you and me. WebBeing a cashier is scary, its scary for me. You are an amazing person and you can do anything. You can be cheery and what not but someone will come up to your register and say something smart or be a dick for no good reason that'll piss you off. I personally have a fear of walking into a store and leaving without purchasing anything. Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. Realize that cashiers are people just like you. Most cashiers also sit behind their register all day long. Many people in our current state of the world just stare at a computer screen all day long and are pretty annoyed about what they have to do for a living. About the experience part: start out at a chain. Packed aisles, noisy carts and decision-making overload which cause pit-in-the-stomach stress on an ordinary grocery trip are now at an all-time high. But that doesnt mean we dont cringe while doing it. Physical symptoms may include: blushing, excess sweating, trembling, palpitations, and nausea, stammering, along, rapid speech, panic attacks..
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