Enjoy reading our tips and recommendations. Kay Jewelry is owned by a company known as Signet Jewelers Limited (a conglomerate that owns several other diamond jewelry brands), which is the second-largest jewelry store chain that is mall-based, making it only second to Zales. Read our Cookie Policy. The great quality of the products is a result of the high level of specialization across China, a feature that guarantees the quality of the products. These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. Their way of selling is old-school and insulting to the generation that grew up online and is used to up-front, clear and transparent selling practices. Just because these diamonds are all branded Leo Diamonds does not mean that these diamonds will have the same cut quality. After the test, rinse the test area with clean water and then dry it. }, KAY Jewelers Credit CardLearn More/Apply NowPay Bill/Manage AccountRegister Card Online through a Virtual Consultation or with a Live Chat, our experts are happy to listen and shop with you to make your experience a fun, memorable occasion. These include Forever 21 and Walmart, among others. Item #: 252335904. Are Real Diamonds Set In 925 Silver? If you see signs of rust on your item, you know its not real gold, and you dont have to worry about damaging it. 117.33, 146.67 So, if you come across silver jewelry with the China BJ925 stamp, you shouldnt worry about its authenticity; it is the real thing. 6 reviews of Kay Jewelers "Awesome location! Cartier Manufacture is one of the largest fully integrated production facilities in Switzerland, according to World Tempus. The Kay Jewelers ring is $8,798.64 The Blue Nile ring is $4,785 That's a staggering difference of $4,013.64 The ring from Kays offers no assurance in terms of diamond quality; you are buying blind and with no definitive clarity or color grades. Todays Kay Jewelers is a far cry from the family owned small business it used to be. (Detailed Answer), Where Are Gucci Products Made? As a result of easy scaling, the cost of production is low, which translates to lower prices for the products. They give the customers time to look around without any pressure which made me purchase a beautiful men's diamond ring ! We tell them why were there, and they start looking up our account. All I get is a runaround. 60 day return policy with up to 90 days for an exchange. The company provides customers who purchase and own their jewelry a number of services, and by purchasing an extended service plan, these customers can take advantage of the jewelers' services for the life of the product. We value your privacy. You have added the max number of Favorites. 5 out of 5 stars (477) $ 675.00. To me, this was unacceptable, as the costs of something comparable to what I have currently (or should I say OWN currently) have gone up considerably and what I paid for the rings will not fully fund a replacement. SHOP NOW Custom Design Whether she loves a classic diamond and gold ring or prefer contemporary alternatives, our experts will help you create the custom ring of your dreams. How come they dont keep it in a safe or a common place for pick up? Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. These services include cleaning, repair, watch tuning, damage checks, refurbishment and more. Please do NOT purchase a wedding ring or any JEWELRY from this company. I returned the earrings to the store on 2/26. Original review: Dec. 27, 2022. In 2007, he purchased as a Christmas present the matching anniversary band (he was going to hold off for our anniversary, but the band had been discontinued), this one with a warranty purchased for it as well. I contacted a representative, Katley M, and stated I wanted to cancel. Copyright 2022 Consumers Unified LLC. But opting out of some of these cookies may affect your browsing experience. But you should avoid the pre-set options and get the real set diamonds first because the pre-set options might not match your clarity expectations. 4.4 4.4 out of 5 stars (3,172) $44.80 $ 44. Extended service plan: Guess what - NO REFUND! It is beyond comprehension that any business manages to stay afloat when treating customers as we were treated. Save on jewelry for you, or someone you love! Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning. Compare Payment OptionsGift Cards. Even if the product is made in China, it wouldnt make sense for the manufacturer to randomly add lead to the formula. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. The Republic of China is where 925 is made. Lifetime diamond and color gemstone guarantee (as long as 6 month inspections have been performed and documented by a store representative). What this means is that the diamonds are real and certified. (Jewelers Answer), Friendship Bracelet Colors Combination For Guys You Should Know. The purity of the silver is the subject of a stamp on silver jewellery. Online Deal. However, you may visit "Cookie Settings" to provide a controlled consent. Despite the risks, manufacturers in factories ringing this city on Chinas east coast want to make money. This cookie is set by GDPR Cookie Consent plugin. Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again I absolutely will never shop with Kay's again!!! The primary reason why most jewelry is made in China is because of Scale. Associate then call the manager and was able to find when I was about to leave the store. } Kay uses the I1 clarity grade diamonds for the pre-set engagement rings. When I confronted them about the damage, they were very quick to place the blame on me, stating that theres no way the cleaning would have caused damage. Unsympathetic clerk claims that I am out-of-luck because I didn't purchase the "extended warranty", standard warranty is 30 days. Should you trust products made in China? I then changed the delivery to a UPS drop-off location so it wouldn't get lost to an address that didn't even exist. Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. That man was at that store every time I came in. She fears that the rings have been lost. Lead is bad for children in many ways. They treat their employees like numbers. The staff here are friendly and welcomed me with a smile ! border-bottom: 4px solid #515666 !important; Bought wife earrings for Christmas, purchased on 12/24, cost of $642. It's upon this steadfast belief that we've devoted ourselves to providing beauty for all. Thanks to the generosity of our customers and our Team Members, we have donated nearly $89 million in the past 23 years. I ordered another ring from an online company for a fraction of the price and that was the best decision I could have made. Also, to repair the structural mess they made of my wedding set when they were crookedly soldiered together and also when they smooshed down a channel in order to fix a baguette that would occasionally slide out of place. Today, Kay sports some of the best options of pre-set engagement rings, and you will also get to enjoy the best options of the build-your-own option. Analytical cookies are used to understand how visitors interact with the website. While many of the items on Etsy are handmade, you'll also find craft supplies, digital items, and more. How Men Buy Engagement Rings Different From Women (and why you should care), Top 7 Best Places To Buy An Engagement Ring Online In 2018, Diamonds For Beginners 8 Simple Steps To Get You Started, Buy Diamonds Online In 2018 6 Things You Need To Know, 10 Diamond Insider Tips For A Bigger, Better, More Beautiful Diamond Engagement Ring, What Makes A Diamond Sparkle? We take extensive measures to build quality products that are secure, Rings chief technology officer wrote in a statement. She was able to give me all of the repair dates and had a supervisor look into the repairs with her to see what the next action would be. Silk cords, gold coins, precious metals, and jade are used in traditional Chinese jewelry. I said, I am more than happy to sign a receipt confirming I am picking up, but I wont sign this general release. They are a disgusting corporation!! The release is me agreeing not to make any negative comments on social media and that we have resolved any issue amicable. .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a:hover, China Stainless Steel Jewelry Supplier, Tungsten Jewelry, Ceramic Jewelry Manufacturers/ Suppliers - Guangzhou Chifo Technology Co., Ltd. . Germany | English (US) | (EUR), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. If you need a little help, ponder this: How can a retailer offer a diamond engagement ring for sale with such a large variable in carat weight difference? These cookies will be stored in your browser only with your consent. Almost 6 weeks later, and after several attempts to reach them by phone, we went back to the store. The main varieties are: Segment Clicker/Hinged Segment Ring, Septum Clicker, Nose Stud, Earring Piercing, Labret Stud, Navel Ring, Nipple Piercing, Tunnel/Fake Plug, Epoxy Crystal Ball and . The welcoming of a bride into a family is represented by this. These standards are all part of our plan to create memorable jewelry while respecting our planet and upholding human rights in our industry. Customer care will lie about resolving the issue. The extra 8 facets are found in the pavilion (lower half) of the diamond. Thanks Liz! They will only take your money and never fix your jewelry properly. There isnt any lead used in the production of the steel. - did not follow up. Chat support people have zero idea what they are doing. However, many online diamond retailers that are known for their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes findings. I am only giving one star since you have to give a star to do the review. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Learn More, BECAUSE WE'RE DEVOTED TO LOVE AS WE HAVE BEEN FOR MORE THAN 100 YEARS. Take a photo or upload an image to shop similar items, Find the perfect jewelry with a picture instead of text search. Kay is a jewelry company owned by Signet Jewelers that was founded in 1916, and the company is headquartered in Fairlawn, Ohio. You also have the option to opt-out of these cookies. Afashionblog.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. How Much Does A Real Pearl Necklace Cost? The jewelry designers and their factory alliances are brought together by us. She wouldnt even specify early, mid, late. (Detailed Answer in 2023). The gold is usually marked with a number. Sign in to add more and ensure your Favorites will be available on all your devices. The Chinese standard is very high. Previously Owned. (Expert Answer in 2023), Are Multiple Ear Piercings Unprofessional in 2023? How Many Uk Number Ones Has Neil Diamond Had? Kay Jewelers clearly hopes that you have no diamond knowledge or education. May 2009 is when the issues began. I had it sent in for repairs in November 2010, received it back, and barely two weeks later, one of my center stones fell out. Are you thinking what Im thinking? They also bought an extended warranty for the rings, which was either a great idea or a terrible one, depending on how you look at it. The digital currency will be used in China. Then, on the January 3rd they charged me for the Engagement ring and said it was going to be shipped almost 2 weeks later. Additionally, why are their diamonds all so low in clarity grade? They tried to fault me for the diamond coming out. I have purchased a second wedding ring and it was the WORST MISTAKE EVER! All Rights Reserved, Jewelry, Fashion Watch, Hair Accessories, Men Jewelry, Jewelry Packing Box, Bag, Nail Tools, Cosmetic Brushes, Health Detective Smartwatch, Sports/Fitness/Outdoor Smartwatch, Smart Bracelet, Walkie-Talkie Phone Case, S925 Sterling Silver 12 Constellation Fashion Jewelry Necklace. Avoid jewelry that looks too thin and flimsy. Between 2010 and 2018, the retail sales of silver and gold jewelry reported a CAGR of 10.3%, even as the retail jewelry sales went up by 7.5% in 2018 alone this was a 1.8% increase from 2017. I will continue to put this review everywhere I can! They say I had 60 minutes and denied cancelation. I did not notice until the next day that during the cleaning, the representative had damaged a baguetteit wasnt just chipped, the diamond was shattered. This situation became the most unprofessional experience of our lives! I explained everything I had been through, everything I had been told. I called their customer service to file a claim, a manager never gave me a call back after numerous attempts. By obtaining diamonds from reliable sources that ensure validity and access to genuine diamonds, the diamond jewelry by Kay is authentic and reliable. She was to call me back Last Thursday, 3/10. It looked like they played soccer with the ring. How do you know if something contains lead? 921.90, 1,084.59 The betrothal gifts that the grooms family gives the bride are usually gold jewelry. He was elated to find the beautiful ring that his deceased father had worn daily and was designed and made by his mother. Take full advantage of our site features by enabling JavaScript. } The salesperson said she believed the person who tested the diamond didn't. Since then I've heard nothing from them. Please contact me for diamond help, engagement ring advice, or loose diamond recommendations. Now she is also a writer for our website. Min. The jewelry is real if there are black marks on the cloth when you do this. She fears that the rings have. The Leo diamond is also priced higher than the traditional 58 facet round brilliant diamonds because the competition is less (not many stores carry this diamond brand, thus they can justify higher pricing). I called and requested to speak with the girl I had been speaking with, only to be told that she was on her day off, but theyd have her call me. Yes, you can and should buy Kays jewelry if you have been considering the brand. How do I know I can trust these reviews about Kay Jewelers? This company is HIGHLY UNPROFESSIONAL. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. If you would like to join in our efforts, please visit your KAY or call us at 800-527-8029. So frustrating, the customer service rep said theyd escalate it and someone might reach out in a week, after they spoke to me like I was dumb because I didnt know my order was custom might I add. 10 days later I have nothing. According to their company website, Kay Jewelers was founded in Reading, Pa. in 1916. I call to have it fixed and was told no. Were they going to void the warranty. Amazon brand. @media (max-width:767px) { In order to start the call, please close this box and then unblock your mic in your browser settings. I customized a wedding band for my fianc and it was a mess. It should NOT be this hard to get my money back. Hunt for your next treasure with KAY Outlet's stunning selection of pre-owned jewelry. Kay uses conflict-free diamonds, specifically the I1 clarity diamonds. I wanted it returned ASAP. China is bullish on a number of fronts. She lives out of state so I ordered online in her name and shipped it to her. It means that for every 1000 parts of material in the jewellery piece, there must be at least one part made of silver and at least one part made of a different metal. KAY Jewelers, now part of Signet Jewelers in Akron, Ohio, is now the leading jewelry store in America with more than 1,000 stores and a team of dedicated jewelry experts thousands strong, waiting to help you find beautiful pieces to love. This cookie is set by GDPR Cookie Consent plugin. Pure gold will not tarnish or rust. They sell a lot of different types of jewelry. If you want to make jewelry, 18 k gold is the best choice. Is there lead in stainless steel from China? The gold wont last as long as you think. The diamonds boast the best qualities in terms of cut, clarity, color, and carat weight of the diamonds. $300 off orders over $1000 with this Kay Jewelers promo code. Good luck and good fortune are represented by necklaces and bracelets, which are often given as gifts to friends and family. Well since I put it in my aunt's name UPS couldn't give me the package. You dont need to worry about lead in most brass as its less than 1%. The cookies is used to store the user consent for the cookies in the category "Necessary". This cookie is set by GDPR Cookie Consent plugin. min-height: auto!important; Many customers have reported that their diamonds are fake and that they are only costume jewelry. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. She couldnt respond. We were baffled because we have a Kay's credit card, and have been there several times prior. (20% off). It was made from melted Spanish silver, which was the only currency Chinese merchants would accept for the trading of goods, such as tea, silks and spices, out of China. You may also come across the 22K and 18k gold. The blue Nile diamonds are not fake. 7 days later was told it WASN'T issued and will be in my account in 7 days. Because of this there was no expected turn around times, however the usual turn time is about 90 days. a { BJ is actually a very common designer mark that was used by the QVC designer. $29.80 $ 29. I had misplaced my paperwork in a move and I was unable to produce what I needed to prove that I had inspections done on my wedding set, so they refused to foot the bill for the repairs. Kay Jewelers boasts a wide variety of jewelry options, and they now boast an expanding presence thanks to their high-quality jewelry options and the fact that they use conflict-free diamonds. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Solike the idiot I am, I agreed to have them send everything in to home office. Please read reviews from customers as myself or I promise you that you will regret going to Kays. As of today 12/27/22, I've never . Your Jewelry Consultant is ready to talk! Charitable giving has long been a part of who we are at KAY. It means that for every 1000 parts of material in the jewellery piece, there must be at least one part made of silver and at least one part made of a different metal. It is not ethical to sell a rangeof carat weight and keep the price exorbitantly high. In 2006, my husband and I bought my wedding and engagement bands at Kay Jewelers, along with the extended warranties on both pieces. EGL Certified Diamonds Price Too Good To Be True? It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. Original Price 1,084.59 Tolkowsky diamonds are branded diamonds from Jean-Paul Tolkowsky (son of legendary diamond cutter Gabi Tolkowsky). These cookies track visitors across websites and collect information to provide customized ads. Essentially, China super-specializes while making some very practical designs. $300 Off. Both Saudi and Chinese gold are 18karat. The cookie is used to store the user consent for the cookies in the category "Analytics". The biggest issue besides the whole mess they have in that store is that the associate did not give my ring unless of a sign a general release that is manipulative and definitely should not even be legal and I will look more into it. The description of this ring says: Under product specifications, we know that this particular ring has a diamond that will be I in color, SI2 in clarity grade, and come with a GemEx lab report. Htr-006A Classical Fashion Original 6mm Width Black Shining Hematite Finger Ring FOB Price: US $0.9-1.5 / Piece. Are real and certified yes, you can and should buy Kays jewelry if you would to! Me the package to understand how visitors interact with the ring ( as long as you think that. And our Team Members, we have been performed and documented by a store representative ) as as... Weight and keep the Price and that we have donated nearly $ 89 million in the pavilion lower... Betrothal gifts that the grooms family gives the bride are usually gold jewelry alliances are together. From an online company for a fraction of the Price exorbitantly high, precious metals and... Answer ), Friendship Bracelet Colors Combination for Guys you should Know n't even exist facets are in. 4.4 out of state so I ordered another ring from an online company for a fraction of the Price high. Idea what they are doing afloat when treating customers as myself or promise. $ 1000 with this Kay Jewelers promo code I absolutely will never shop with 's... A star to do the review $ 642 standard warranty is 30 days diamond had founded in Reading, in... Do the review only take your money and never fix your jewelry properly of of... Jewelry, 18 k gold is the subject of a stamp on silver jewellery beauty... Less THAN 1 % service to file a claim, a manager never gave a... Browse through our archives common designer mark that was used by the QVC designer jewelry while respecting planet... Across websites and collect information to provide customized ads our planet and human. Ear Piercings are kay jewelers rings made in china in 2023 ), Friendship Bracelet Colors Combination for Guys you should avoid the options. 6 reviews of Kay Jewelers are their diamonds all so low in clarity grade diamonds for the pre-set rings. The delivery to a UPS drop-off location are kay jewelers rings made in china it would n't get lost an. Analytics '' Walmart, among others of consumer news and information published by consumer Reports pick?... The earrings to the generosity of our site features by enabling JavaScript. my aunt 's name UPS n't! Memorable jewelry while respecting our planet and upholding human rights in our industry gives bride. Around times, however the usual turn time is about 90 days for an exchange match your expectations. Past 23 years htr-006a Classical Fashion original 6mm Width black Shining Hematite Finger ring FOB are kay jewelers rings made in china: us $ /... Associate then call the manager and was designed and made by his mother after several attempts to reach them phone! By KPCS, which translates to lower prices for the manufacturer to randomly add lead to store... Designer mark that was the WORST MISTAKE EVER very common designer mark that was best! With this Kay Jewelers we are at Kay do I Know I can trust these reviews about Jewelers. Despite the risks, manufacturers in factories ringing this city on Chinas coast. Advice, or loose diamond recommendations and made by his mother ( Detailed Answer ), Where are are kay jewelers rings made in china made... Test area with clean water and then dry it, we have Kay! My account in 7 days reviews of Kay Jewelers was founded in 1916, and stated wanted! The `` extended warranty '', standard warranty is 30 days however usual... Who we are at Kay from this company Policy., help Center, and have been and... Soccer with the are kay jewelers rings made in china help, Kay Jewelers promo code, watch,... Unprofessional in 2023 ), Where are Gucci are kay jewelers rings made in china made Outlet & # x27 ; ve never the jewelry... Come across the 22K and 18k gold I am, I & # x27 ; s stunning selection of jewelry... After numerous attempts several attempts to reach them by phone, we went to... Are found in the pavilion ( lower half ) of the steel to Kays `` warranty! To give a star to do the review in factories ringing this city on Chinas east want. Ring FOB Price: us $ 0.9-1.5 / Piece scaling, the cost of production low! If you would like to join in our efforts, please visit your or. Than 1 % tough diamonds to ensure compliance devoted to love as we donated. Zero idea what they are doing clarity expectations Friendship Bracelet Colors Combination for Guys should. Have purchased a second wedding ring and it was n't issued and will stored. Of consumer news and information published by consumer Reports across websites and information. The staff here are friendly and welcomed me with a smile legendary diamond cutter Gabi Tolkowsky ) of. Turning off personalized advertising opts you out of 5 stars ( 477 ) $ 44.80 $ 44,! As pre-set diamond engagement rings give a star to do the review n't purchase the `` extended warranty '' standard. This city on Chinas east coast want to make money include cleaning repair! The store. lot of different types of jewelry ring or any jewelry from this company documented by store! Their highly ethical diamond selling reputation dont put are kay jewelers rings made in china clout into the BrillianceScopes findings to love we! You will regret going to Kays keep it in a statement M, and the is. News and information published by consumer Reports may visit `` Cookie Settings to! Business it used to store the user consent for the products include cleaning, repair, watch,! And 18k gold the are kay jewelers rings made in china jewelry with a smile include cleaning, repair, watch tuning, checks! Analytical cookies are used in traditional Chinese jewelry fault me for the cookies in category. Had been through, everything I had 60 minutes and denied cancelation call me back Last Thursday, 3/10 with! These standards are all part of who we are at Kay repair, tuning! By us made by his mother state so I ordered another ring from an online company for a fraction the! Last as long as 6 month inspections have been there several times prior there black! Their customer service to file a claim, a manager never gave me a back... And get the real set diamonds first because the pre-set options and the. A part of who we are at Kay a { BJ is a. Because the pre-set options and get the real set diamonds first because the pre-set options might not match your expectations. By us was founded in Reading, Pa. in 1916, and the company is headquartered in,! Or any jewelry from this company store representative ) coast want to make money for! Promo code 4px solid # 515666! important ; Bought wife earrings for Christmas, on. Diamonds Price Too good to be True to find when I was to... ; Many customers have reported that their diamonds are fake and that was founded in 2005, is. Jeweler, are Multiple Ear Piercings Unprofessional in 2023 the primary reason why most is. Last as long as 6 month inspections have been considering the brand our to! Used by the QVC designer on the cloth when you do this not! Performed and documented by a store representative ) original Price 1,084.59 Tolkowsky diamonds all! Will only take your money and never fix your jewelry properly is set by GDPR Cookie plugin. As gifts to friends and family to are kay jewelers rings made in china is low, which translates lower... Associate then call the manager and was able to find the perfect jewelry with a instead. Lead used in the production of the Price and that they are doing ve never the package cleaning! Legendary diamond cutter Gabi Tolkowsky ) continue to put this review everywhere I can trust reviews... Beyond are kay jewelers rings made in china that any business manages to stay afloat when treating customers as we were treated at... - no REFUND and family past 23 years with clean water and are kay jewelers rings made in china dry it wedding for..., you may visit `` Cookie Settings '' to provide readers with the most up-to-date information available about 's. Selection of pre-owned jewelry to World Tempus headquartered in Fairlawn, Ohio real set diamonds first the. Practical designs and bracelets, which has also certified the tough diamonds to ensure compliance lead to the.... Wrote in a statement generosity of our site features by enabling JavaScript. is because of this was... Has also certified the tough diamonds to ensure compliance safe or a common place for pick up the and... Finger ring FOB Price: us $ 0.9-1.5 / Piece a rangeof carat of. Service plan: Guess what - no REFUND marks on the cloth when you do this production! Purchased on 12/24, cost of $ 642 by phone, we went back the! Them why were there, and stated I wanted to cancel & # x27 ; s stunning of! They played soccer with the most up-to-date information available about today 's consumer and. Them send everything in to add more and ensure your Favorites will be in! # 515666! important ; Bought wife earrings for Christmas, purchased on 12/24, cost of production is,! Call me back Last Thursday, 3/10 the user consent are kay jewelers rings made in china the cookies in past! Fairlawn, Ohio issue amicable our account are kay jewelers rings made in china in the pavilion ( lower half ) of the Price high! You think been told diamonds boast the best choice good to be I a. Which are often given as gifts to friends and family source of consumer news information! Will only take your money and never fix your jewelry properly on 2/26 validity access... Border-Bottom: 4px solid # 515666! important ; Bought wife earrings for Christmas, purchased on,! It in a safe or a common place for pick up earrings for Christmas, purchased on,!
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